Customer Support Service

We are here to help you. Please use the search engine below to browse for the relevant documents on our site.

Troubleshooting Guides

A list of the most common issues that can be solved with guidance from our store of documents.

Direct contact line

Can’t find what you need in our help docs? Get in touch with a friendly member of our team in your region.


To contact our support team the recommended route is to use the form. This provides us with enough information to call you back as soon as possible with a solution to your problem.

We do our best to offer 24/7 support, giving immediate response to submitted forms. Software issues are usually resolved within 30 min to 4 hours. For Hardware issues it is a subject to part replacements and shipping. 

To contact our other teams please use below details:



UK CALL 01903 215 220

US CALL (310) 208 2324




UK CALL 0161 235 8505

US CALL (310) 208 2324